What is Mesh?
Mesh is an AI based performance enablement platform that helps teams achieve their goals faster by
- inculcating the habit of regular check-ins into goals and employee 1:1s
- enabling continuous feedback and constructive advice throughout the organisation
- performance review in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact on the bottom line.
About the company
- Incorporated in 2020, Mesh is a B2B tech startup based out of US and India
- We are backed by top VC firms such as YC, Peak XV and RTP Global
- 70+ customers across the world such as Canon, AT&T, Grant Thornton and Groww among others
What you’ll do
As a member of our team, you will:
- Be the CEO of your Book of Business - Drive engagement, renewals, adoption and consumption for a set of customer accounts.
- Engage in “value” focussed conversations in your book of business through QBR/EBRs, consultative support, training etc.
- Understands the communication needs of enterprise customers, and design solutions to meet those unique business needs
- Build relationships with client POCs, be first point of contact for designated accounts
- Thoroughly understands product and HR processes at client side and make valid improvement suggestions
- Proactive and diligent in follow ups and adherence to the operating rhythm
- Work with multiple internal teams at Mesh (Sales, Product, Support, Engineering, Pre-sales etc.)
What you'll need
- 5+ years experience in similar roles; Experience as CSM, Account Manager or Customer facing role at B2B SaaS company is a big plus!
- Any background in HR technology products or HR processes will be an added advantage
- Flawless communication skills, both written and oral, with extensive public speaking experience.
- Demonstrated ability to work solo as well as being a productive team member, making outbound reach-outs every day.
- Have a strong work ethic and are eager to learn and make new connections with prospects.
What else does Mesh have to offer?
We’re so glad you asked!
- We offer a competitive salary (including equity) and our benefits are thoughtful
- We invest in our people’s personal and professional growth because that sort of growth begets business impact and personal fulfilment
- Our new Gurgaon office is based in a prime location on golf course road and is packed with top-notch office amenities that will assist you in maximising productivity
If that gets you excited, now is the perfect time to join; so bring your appetite for ownership and creation and help Mesh continue to grow!
Mesh is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, creed, colour, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, or sex.