What is Mesh?
Mesh is an AI based performance enablement platform that helps teams achieve their goals faster by
- inculcating the habit of regular check-ins into goals and employee 1:1s
- enabling continuous feedback and constructive advice throughout the organisation
- performance review in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact on the bottom line.
About the company
- Incorporated in 2020, Mesh is a B2B tech startup based out of US and India
- We are backed by top VC firms such as YC, Peak XV and RTP Global
- 70+ customers across the world such as Canon, AT&T, Grant Thornton and Groww among others
Job Overview:
At Mesh, we believe words have the power to make magic. Join us and weave that magic into every touchpoint of our user experience, from product interfaces to product launches.
As a UX Copywriter at Mesh.ai, you will play a crucial role in shaping the user experience by crafting clear and compelling in-product copy. You'll be responsible for ensuring that users can intuitively navigate and achieve their key goals within our platform. Additionally, you will lead communication efforts during product launches, contribute to our knowledge hub by explaining technical workflows, and support Go-to-Market (GTM) enablement by translating features into impactful decks.
What you’ll do
As a member of our team, you will:
- Product Copy:
- Define and craft in-product copy as well as triggered communication from the product (emails & notifications) to enhance user experience
- Ensure that the language used is intuitive, user-friendly, and aligns with our brand voice
- Product Launches:
- Collaborate with the R&D team to announce new features to both current and prospective customers across newsletters, social media, webinars, etc.
- Develop compelling narratives that showcase the value of each feature and its impact on users
- Knowledge Hub:
- Create clear and concise content to explain technical workflows and guide users through product capabilities
- GTM Enablement:
- Translate complex product features into easy-to-understand decks for Customer Success team and Sales team
What you will need
- Have a proven track record of crafting engaging and effective UX copy, ideally in a SaaS environment
- Possess a deep understanding of user-centered design principles and can write from the user's perspective
- Embrace a data-driven approach, continuously testing and refining your copy for maximum impact
- Collaborate seamlessly with designers, product managers, and other stakeholders to bring user journeys to life
- Are a grammar ninja and punctuation pro, with a keen eye for detail and accuracy
- Excellent communication skills with the ability to simplify complex technical concepts
Bonus points if you:
- Familiarity with performance management or related industries is a plus
- Have experience working with design systems and style guides
- Are familiar with content strategy and information architecture concepts
- Bring a touch of humor and personality to your writing
What else does Mesh have to offer?
We’re so glad you asked!
- We offer a competitive salary (including equity) and our benefits are thoughtful
- We invest in our people’s personal and professional growth because that sort of growth begets business impact and personal fulfilment
- Our new Gurgaon office is based in a prime location on golf course road and is packed with top-notch office amenities that will assist you in maximising productivity
Mesh is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, creed, colour, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, or sex.